We bill directly to your insurance company for you.
In Alberta ‘minor’ injuries (e.g. a sore neck or back) sustained in a motor vehicle accident are covered through the Alberta Diagnostic and Treatment Protocols. Your Physiotherapist will further explain these protocols on your first day at the clinic. If you do qualify to be treated under these protocols we will bill your insurance company directly.
If you don’t qualify for the protocols (i.e. your injuries are more severe, or its been longer then 2 -3 weeks since your accident) we may have to use your extended health care benefits that cover therapy first. Any remaining balances for services are then covered by your auto accident insurance plan. On your first visit, you may be asked to provide information about your extend health plan. While this may sound complicated our therapy and front staff are experts in the funding models in Alberta and we will take the time to ensure you completely understand your coverage.
If you do not have an extended health care benefits which covers therapy, your treatments may be billed directly through your auto accident insurance company.